Which practice helps to mitigate ethical dilemmas in organizations?

Establishing a code of conduct is an essential practice that helps to mitigate ethical dilemmas in organizations by providing clear guidelines for acceptable behavior. This code serves as a framework that outlines the organization’s values, ethical standards, and expectations for employees. When employees understand these standards, they are better equipped to make decisions that align with the organization’s principles and to recognize ethical dilemmas when they arise.

A well-defined code of conduct can foster a culture of integrity and accountability, encouraging employees to act in accordance with the organization's values. It also provides a reference point for resolving ethical issues, creating a sense of trust and community within the workplace. By promoting ethical behavior and clear communication around expectations, a code of conduct significantly reduces the chances for unethical actions and helps managers and employees navigate complex decision-making scenarios.

In contrast, practices like encouraging competitive behavior or minimizing communication among staff may create an environment ripe for ethical breaches or confusion regarding expectations. Similarly, implementing strict hierarchies can limit open discussions about ethical issues, stifling the ability to address dilemmas effectively.